Privacy Policy

Personal information we collect

We collect personal information you provide, and personal information automatically collected from your use of the Services.

Account data

When you register for an account with us, we require certain personal information to open your account, such as your name, email address, a password, personal information such as license information, billing address, phone number, and date of birth. Your private personal information is either hashed or encrypted in our database. Passwords are hashed following standard practice. The following fields are encrypted: date of birth, billing address, driver's license information, and phone number. Only the user can see their data.

Profile data

We may also ask you to provide additional profile information to use certain features of the services which may include street addresses, phone numbers, driver’s license number, date of issuance and issuing country and/or state, profile photos, and date of birth.

Cookies

Cookies are stored on your device when you log in to our site. These cookies store an authentication token to authentication to access company data. Once you log out, these cookies are deleted.

Payment data

We DO NOT collect your digital payment details. Instead, it is securely transmitted via PayPal, our payment processor.

Identity verification data

In rare instances, we may collect identity verification information such as a photograph or scanned copy of a driver’s license, passport, national ID card, or payment card, last four digits of your Social Security number, social insurance number, social media account information, driver’s/motor vehicle record, insurance information, or other forms of identification information. Where we request that you withhold certain information (such as obscuring or redacting aspects of identification information), please do so.

How we use your personal information

We use, store, and process your personal information to provide and improve the Services and for security and safety purposes. For example, we may use your information:

• To provide and operate the services
• To provide customer support
• To send you service, support, and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you at any telephone number, by placing a voice call or through text (SMS) or email messaging
• To facilitate your login to the Services via third-party identity and access management providers, such as Google and Apple
• To process transactions and send notices about your transactions
• To personalize or customize your user experience
• To send your requests for reviews, for fraud detection and prevention, and for any purpose you authorize at the time of collection
• To administer referral programs, rewards, surveys, contests, or other promotional activities or sponsored events in which you participate

Marketing and advertising:

Direct marketing

We may send you marketing communications as permitted by law. You will have the ability to opt-out of our marketing and promotional communications.

For security and safety

We use your personal information for security and safety purposes, including to:

• Verify your identity or authenticate information that you provide, including during account creation and password reset processes
• Resolve disputes, collect fees, and troubleshoot problems
• Detect, prevent, and/or remediate fraud, abuse, security incidents, or other potentially harmful, prohibited, or illegal activities
• Manage and protect our information technology infrastructure
• Conduct investigations and risk assessments
• Conduct checks against databases and information sources (such as but not limited to public government databases)
• Perform creditworthiness and solvency checks

To comply with law

We use your personal information as necessary or appropriate to comply with applicable laws, lawful requests, and legal processes, such as to respond to subpoenas or requests from government authorities.

With your consent

In some cases, we may specifically ask for your consent to process your personal information. We may also use your personal information as described elsewhere in this Privacy Policy or as disclosed to you at the time of collection.